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Return Policy

Returns, Replacements and Cancellations

Making a return or exchange is easy! Items purchased from lot356.com are eligible for exchange or return for store credit within 15 days of the date the merchandise was received. Merchandise returned after 15 days will be accepted at the discretion of Lot 356. Please note that no exception will be made past 30 days.
Please note on exchanges for different sizes or colors the purchaser is responsible for shipping charges.
Please email laurie.lot356@gmail.com if you are wanting to return/exchange an item. Items must be returned new, unused, and with all the original tags attached.

ALL SALE ITEMS, AND FINAL SALE ITEMS WILL NOT BE ACCEPTED FOR EXCHANGE OR RETURN. NO EXCEPTIONS.

Our address for returns is:
Lot 356 Fashion Boutique
356 New York Avenue
Huntington, NY 11743

If you receive a faulty item, please contact us as soon as possible at laurie.lot356@gmail.com. We will make every effort to accommodate your cancellation as long as the order has not shipped. Please make sure to include your order information in the email. Once the item has been shipped, we are unable to cancel the order. In this case, please refer to our return policy, listed above. If you have any further questions, please contact us at laurie.lot356@gmail.com.
When your package arrives at Lot 356 within the 15 day timeline specified above, your store credit or exchange will be processed within 5-7 business days. You will be notified via email to the email address provided upon checkout.

Shipping
We ship for a flat fee of $5.99 in US using ground shipping. We process orders the same day if they are received before 3pm EST. Arrival date is 3-5 business days from order. If rush delivery is needed, additional shipping charges will be applied.